POSTING AN ANNOUNCEMENT
How do I place an announcement on LifeNews.ca?
How long do the announcements stay online?
How do I access the LifeNews.ca archives?
How can I access older announcements?
How do I include an image with my LifeNews.ca announcement?
How do I make changes to an announcement?
How long will it take for my announcement to appear?
SEARCHING FOR AN ANNOUNCEMENT
How do I search for announcements from my local newspaper?
Can I search by using more than one filter? For example, search for birthdays from May 16th.
What order are the announcements in?
What is the date I see listed on some of the announcements?
Can I use the calendar on LifeNews.ca to search by date?
GUEST BOOK
How can I sign the Guest Book?
Why didn’t my Guest Book comment appear when I clicked ‘Sign the Guest Book’?
How can I edit or delete my Guest Book comment?
How can I access an older Guest Book?
How do I report an offensive Guest Book comment?
GENERAL
Why does the site ask me if I want to log in using Facebook?
What if I have another question?
How do I place an announcement on LifeNews.ca?
In the top left corner of the LifeNews.ca homepage, under ‘Post Your Life News’, you will see ‘To place a Life News ad Click here’. When you click on ‘Click
here’, a pop up window will appear where you will need to fill in your name, contact phone number and email address, your city and desired newspaper, date
to run, type of announcement, the celebrant’s name and ad copy. The form will be submitted to your requested newspaper, who will then call you to get any
additional information, and ask if you have any associated images. They will also give you the cost
of the ad, which varies depending on the
newspaper, length of your announcement, and inclusion of images.Your announcement will then be placed in the next printed issue of your selected newspaper,
and will be posted on LifeNews.ca on the same day that your announcement runs in your selected newspaper.
To place an announcement on LifeNews.ca, you may also call your local Metroland newspaper customer service group directly, and they will walk you through the
process. You can see a list of our Metroland newspapers here.
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How long do the announcements stay online?
Your announcement will be kept on LifeNews.ca for 30 days, after which point it will be available indefinitely through the LifeNews.ca archives.
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How do I access the LifeNews.ca archives?
When you click on any LifeNews.ca category name, a list of announcements in that category will appear. Scroll to the bottom of the page, and underneath the
grey bar displaying the page numbers, you will find a ‘View Archive’ button. Click on the ‘View Archive’ button, and the archives for the announcement
category you selected will be displayed. You can then choose to sort the announcements by ‘Date’ or ‘Alphabetical’ through the drop down box located to the
right of the page numbers at the top of the listed announcements.
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How can I access older announcements?
Announcements are kept on LifeNews.ca for 30 days, after which point they can be found in the LifeNews.ca archives. If the announcement you are looking for is not in the online archives, you can contact us by email.
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How do I include an image with my LifeNews.ca announcement?
Once you submit the form to ‘To place a LifeNews ad’, a representative from your chosen newspaper will contact you to review the details of your
announcement. At that time, they will ask you if you have an image that you would like to submit with the ad, and will give you an email address at the
newspaper where you may send your image.
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How do I make changes to an announcement?
To make changes to an online announcement, to correct an error, or to add an image, please contact us by email.
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How long will it take for my announcement to appear?
Your announcement will appear online the same day it runs in your selected newspaper.
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How do I search for announcements from my local newspaper?
In the blue search box on the homepage, there is a filter entitled ‘Publication’. Use the drop down in that filter, and select the newspaper of your choice.
Once you have your newspaper selected, click on ‘Start Search’ to get the listings from your desired newspaper only.
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Can I search by using more than one filter? For example, search for birthdays from May 16th.
Absolutely! You can pick multiple items in the blue search box to fine tune your search. In addition, if you’ve searched for something already, in most
cases you can use the links on the left to further refine your search results.
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What order are the announcements in?
The notices are listed in the order of the most recently placed at the top, to the oldest at the bottom.
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What is the date I see listed on some of the announcements?
The date shown under a notice headline is the date the event took place and it does not necessarily reflect the date a notice ran in the newspaper. For
example, if a parent is listing the birth of their child in their local newspaper, one week after the child was born, the parent will still list the actual
birth date as the event date, September 17, 2008, even though the announcement is scheduled to run in the newspaper on September 24, 2008.
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Can I use the calendar on LifeNews.ca to search by date?
Absolutely! Simply click on the calendar icon and select the date you are interested in browsing. Once you have selected your date, click on 'start search'
or 'submit' button to access your search results. You should note that the calendar search date is always defaulted to today’s date and the results are
shown based on the date the notice ran in the newspaper.
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How can I sign the Guest Book?
To sign a Guest Book, first locate the desired announcement. Once you click on the announcement title, you will see the full announcement. Before you are
able to sign the Guest Book, you will need to Login or Register on LifeNews.ca. If you have an account with Facebook, you may also use your Facebook account
to Login to LifeNews.ca. To Login or create a LifeNews.ca profile, you may click on ‘Login/Register’ located at the top right hand side of the page, or
click on ‘Login to sign the Guest Book’ located below the announcement text. Once you Login or Register, LifeNews.ca will take you back to your announcement
page. On the left hand side of the page, underneath the title of the announcement, you will see a link that says ‘Sign the Guest Book’. Once you click on
the link, you will see the Guest Book for your desired announcement. To add your own message, you will need to click ‘Sign the Guest Book’ now located at
the top right hand side of the screen. Once you click ‘Sign the Guest Book’, a window will appear. You will need to fill in your name and a comment, and
click on ‘Submit’. Your Guest Book entry will then appear under the announcement.
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Why didn’t my Guest Book comment appear when I clicked ‘Sign the Guest Book’?
Your Guest Book comment will only appear if you are logged in prior to adding your comment. Please see How can I sign the Guest Book for instructions on how to Login or Register.
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How can I edit or delete my Guest Book comment?
You cannot do so yourself, so please review your comment thoroughly before clicking ‘Submit’ . Should you need to have your comment edited or deleted,
please email us your requested changes.
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How can I access an older Guest Book?
LifeNews.ca keeps all of the Guest Books created with LifeNews announcements. To find an older Guest Book, you may search the archive for the older announcement’s associated Guest Book.
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How do I report an offensive Guest Book comment?
To report an offensive Guest Book comment, please click the ‘! Alert a Moderator’ link located at the bottom of the comment.
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Why does the site ask me if I want to log in using Facebook?
Logging in using Facebook means you won’t have to create another username and password to perform the more advanced functions, such as writing in someone’s
guestbook, on LifeNews.ca. Signing in using your Facebook account will also make it easy for you to share your comments or the announcements of interest on
your Facebook profile.
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What if I have another question?
If you have a question that is not addressed on this page, please send us an email. Our customer service representatives will be happy to assist you. We
generally respond to all inquiries within one business day.
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